Deliveries in Europe
Delivery is free with no minimum purchase for all orders in Europe!
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HOW LONG IS MY ORDER DELIVERED?
The delivery time is 3 to 8 working days for processing and shipping your order in France. For delivery in Europe, please allow an additional 2 to 5 working days.
Although our aim is to deliver to you within the above-mentioned deadlines, delivery dates are not guaranteed as shipments are managed by third parties. The deadlines indicated above are given for information purposes only and do not take into account possible delays due to payment authorizations.
Orders will be processed according to the general conditions of sale.
IS IT POSSIBLE TO ORDER OUTSIDE EUROPE?
Of course ! For all global deliveries, delivery times may vary depending on the delivery destination (on average between 4 to 10 days).
HOW TO TRACK MY PACKAGE?
Once your order has been shipped you will receive a tracking link in the email you registered when ordering. Contact us within 5 working days of your order if you have not received an email containing tracking.
Worldwide Deliveries
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WHICH COUNTRIES DO WE DELIVER TO?
Off the Tracks currently offers delivery in Europe for:
- Belgium 🇧🇪
- Germany 🇩🇪
With free delivery from 150€ of purchase.
We hope to be able to ship more orders to other countries soon! If your country is not listed, please feel free to contact us.
HOW LONG IS MY ORDER DELIVERED?
The delivery time outside Europe is 4 to 10 working days for the processing and shipping of your order.
Although our aim is to deliver to you within the above-mentioned deadlines, delivery dates are not guaranteed as shipments are managed by third parties. The deadlines indicated above are given for information purposes only and do not take into account possible delays due to payment authorizations.
Orders will be processed according to the general conditions of sale.
HOW TO TRACK MY PACKAGE?
Once your order has been shipped you will receive a tracking link in the email you registered when ordering. Contact us within 5 working days of your order if you have not received an email containing tracking.
Returns and exchanges
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WHAT IS YOUR RETURNS POLICY?
Returns, exchanges and refunds are handled on a case-by-case basis in our company. If you encounter problems with one of our products, we invite you to contact us by email so that we can find a solution adapted to your situation.
You can also go to the size guide to limit any returns and guarantee total satisfaction.
HOW TO AVOID AN EXCHANGE?
You can also go to the size guide to limit any returns and guarantee total satisfaction.